Privacy Policy
Last updated: August 27, 2026 · Effective for Ironwood Houseworks Inc.
This Privacy Notice for Ironwood Houseworks Inc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://ironwoodhouseworks.com or any website of ours that links to this Privacy Notice.
- Download and use our mobile application (Ironwood Houseworks) or any other application of ours that links to this Privacy Notice.
- Use Handyman Services. Ironwood Houseworks is a Handyman Services platform that offers easy Quoting and access to professional Handymen for services like Drywall & Plaster repair, Carpentry & trim repair, Door Repair & Installation, TV, Shelf, Mirror & Picture Mounting, Gutter Cleaning & Minor Gutter Repair, Bathroom Caulking, Grout & Tile Repair, Furniture & Home Assembly, Deck, Porch & Fence Repair, and Home Punch-List Service.
- Engage with us in other related ways, including any marketing, inquiries, or events.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we collect any information from third parties? We do not collect personal information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties such as payment processors (Stripe) and licensed contractors assigned to your repairs.
How do we keep your information safe? We maintain technical and organizational safeguards to protect your personal information. However, no internet transmission is 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law grants you rights regarding your personal information, including access, correction, and deletion.
TABLE OF CONTENTS
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
- 6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- 7. HOW LONG DO WE KEEP YOUR INFORMATION?
- 8. HOW DO WE KEEP YOUR INFORMATION SAFE?
- 9. DO WE COLLECT INFORMATION FROM MINORS?
- 10. WHAT ARE YOUR PRIVACY RIGHTS?
- 11. CONTROLS FOR DO-NOT-TRACK FEATURES
- 12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- 13. DO WE MAKE UPDATES TO THIS NOTICE?
- 14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us:
We collect personal information that you voluntarily provide to us when you register on the Services, request quotes, upload photos of repair jobs, express interest in obtaining information about us or our products and Services, or otherwise contact us.
The personal information we collect may include:
- Full names
- Phone numbers
- Email addresses
- Mailing and physical property addresses for repair estimates and service visits
- Usernames and passwords
- Uploaded repair photographs and job descriptions
- Billing and payment data (processed securely via Stripe)
Payment Data: All payment data is handled securely and stored by Stripe. You may review their privacy policy at https://stripe.com/privacy.
Application Data: If you use our application, we may request permission to track location-based information to match you with nearby licensed handymen and send necessary push notifications regarding your service appointments.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, including:
- To facilitate account creation, authentication, and service management.
- To generate accurate quotes, labor estimates, and itemized scopes of work for home repairs.
- To dispatch and schedule vetted contractors to your location.
- To process customer invoices and handyman payouts.
- To protect our Services against fraud and ensure user safety.
- To comply with legal obligations and tax reporting regulations.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your information in specific situations, such as:
- With Assigned Handymen / Service Providers: We share job addresses, contact phone numbers, and repair details with the assigned contractor strictly to fulfill the booked repair.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- Payment Processors & Infrastructure Providers: We share data with Stripe and cloud hosting infrastructure necessary to operate the platform securely.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
We may use cookies and similar tracking technologies to access or store information (such as maintaining your logged-in session state and user preferences). You can choose to accept or decline cookies through your browser settings.
5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
Ironwood Houseworks offers AI-assisted repair estimation tools that analyze uploaded photos and descriptions to recommend repair scopes and labor hours. Personal data submitted to these tools is processed securely and is not sold to third-party model brokers.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
If you choose to register or log in using a third-party social media service (such as Google or Apple), we receive basic profile information (such as your name and email address) to create your account.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or legal requirements).
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate organizational and technical security measures designed to protect the security of any personal information we process. However, please remember that no transmission over the internet or information storage technology can be guaranteed to be 100% secure.
9. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights under applicable data protection laws, including the right to request access, obtain a copy of your personal data, request rectification or erasure, and withdraw your consent at any time.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. At present, no uniform technology standard for recognizing and implementing DNT signals has been finalized, so we do not currently respond to DNT browser signals.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of California, New Jersey, or other US states with comprehensive privacy laws, you have specific rights regarding your personal information, including the right to know what personal data is collected, request its deletion, and opt out of the sale or sharing of personal data (which Ironwood does not engage in).
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this Privacy Notice as necessary to stay compliant with relevant laws and reflect changes to our services. The updated version will be indicated by an updated "Last updated" date.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at ironwoodhouseworks@gmail.com or contact us by post at:
Montclair, NJ 07042
Essex County, New Jersey, USA
Phone: +1-555-555-5555
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request review or deletion of your data, please contact ironwoodhouseworks@gmail.com.